How to setup phone number

Here’s how to provision a new phone number in GoHighLevel:

1. Open Settings

   • In the left-hand sidebar click Settings (⚙️).

2. Go to Phone Numbers

   • Under Business Services, select Phone Numbers.

3. Manage Numbers

   • At the top, click the Manage Numbers tab to see your existing lines.

4. Add a Number

   • Click the + Create (or Add Number) button in the upper-right.

5. Search or Port

   • New number: Search by country/area code and pick an available DID.

   • Port-in: If you already own the number, choose “Port Number” and follow the porting workflow.

6. Fill in Regulatory Bundle / Address

   • After selecting your DID, switch to the Regulatory Bundle/Address tab.

   • For U.S. or Canadian numbers, enter your company’s legal information and service address.

   • (If you’re in a country that doesn’t require regulation, you can skip this step.)

7. Configure Call & SMS Routing

   • Go to Manage Numbers, click the gear icon next to your new number, and set:

     • Call Forwarding target (e.g. your GHL funnel or external phone)

     • SMS Forwarding webhook or email if enabled

8. Save & Activate

   • Review all details, then click Save or Activate.

   • Your number will provision within a few minutes—status will change to Active.

Tip:
If your account is brand-new, GoHighLevel may require that you verify your business address before provisioning international numbers. Always complete the regulatory bundle fully to avoid delays.