Where can you find your existing ticket / request.
https://support.box.com/hc/en-us/requests
Watch Video Tutorials
https://drive.google.com/file/d/1QbMAm3-YnbwIoRmiFwkYZmDOe7UQET_6/view?usp=drivesdk
1: Submit a ticket
After you login to Box.com
Then click on this link
2: LiveChat and other support options:
Once you login to your box.com account, then you would see this screen.
https://support.box.com/hc/en-us/requests/new?&referrerPageUrl=https://support.box.com/
or click on this link:
https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=box.zendesk.com ( fill the form with your registered email) then you can talk with livechat support officer.
3: You can also submit your support request via HashTech ( if you are a managed service customers )
http://hashtech.center/submitticket.php?step=2&deptid=3
** For any features if their support can't answer, please seeking information in the following area
https://pulse.box.com/forums/909778-help-shape-the-future-of-box
or contact with your HashTech account manager, they will find solutions for you.
